Recent Outages Caused By Raccoon Activity
An early morning power outage on Monday at the Orchardville substation, as well as a Tuesday morning power outage at the West Salem substation were both caused by raccoons getting into the substations and climbing on fuses or regulators. Apparently the mating season and full moon have escalated their activity near our substations. In an effort to prevent or reduce the number of outages caused by the raccoons, the cooperative has installed multiple "Wildlife Guards" in many of our substations. They are designed to limit an animals ability to engage with one of the fuses or regulators. Some of the "fan-shaped" guards actually have a low voltage charge to them which is harmless to the raccoon, but acts as a deterrent to keep them off the substation structure. Power outages like this are not limited to rural areas. A similar power outage caused by a raccoon affected a large area of Memphis, TN within that metropolitan area.
Are You Interested in Appliance Recycling?
After an absence of several months, Hoosier Energy and Wayne-White have identified a vendor who could possibly reinstate the appliance recycling program for our members in southern Illinois if the demand for the service is sufficient.
We are asking any member who has a used refrigerator or freezer that they wish to recycle to contact us through this link on our website with your name and contact information. While we are not scheduling any pick-up of appliances at this time, we are formulating a list of our members/customers who have an appliance to recycle so that we can share that overall number with the vendor to gauge their interest and ability to service our area with recycling.
It really comes down to the demand for the service, which will determine if the program is reinstated in our service area. If the program returns, members will be paid as much as $50 for a used working refrigerator or freezer that they wish to dispose of. When we say “working,” that means it needs to be able to be plugged in and powered up. If an appliance will not power up at all, then it will not be eligible for a potential recycling program like we have had in the past. If you would like to be put on the list, fill out the electronic form and submit it to us. We will get back to you when a final decision is made about reinstating the program.
View Power Outage Map
Click on the Map at (right) to view the current Wayne-White Electric Cooperative outage map in real time. You can view any current power outages on the map by zip code or by county. We serve over 13,400 meters in eleven different counties. If you have questions about incentive rebates, click on the link to "Energy Efficiency Program" above (left).
Order LED Light Bulbs Here
As a Wayne-White member/customer, you can now purchase LED lights bulbs and a variety of weatherization and energy efficient products online directly from the link above. All products have been discounted below retail, and all products are shipped to your door by FedEx with no shipping cost. The minimum order for LED bulbs is six. You will find that these bulbs and fixtures are typically less than you will find them in big box stores and you will enjoy of the convenience of shopping from your home. Please understand that this is an "Online Store" only and we do not stock these items at our cooperative office in Fairfield or Enfield. However, we do have a light-bulb "display" in our Fairfield lobby so you can see the bulbs and the "color" brightness of them. All bulbs ordered are drop shipped to you from a warehouse in Indiana. If you have a farm or small business and wish to buy larger "case quantities" of LED bulbs, use this link for case pricing.
Multiple Ways to Pay Your Electric Bill:
The new "Smart Hub" link above is now activated as the new improved manner in which to pay your bill from the website as well as from your Smart Phone or other mobile device. In addition to paying your bill, you are now able to set-up automatic recurring payment of your monthly electric bill to simplify your life. Another new feature of "Smart Hub" is the ability for you to track your energy usage in greater detail. If you believe that you can benefit from having mobile access to your account from your Smart Phone or tablet, you can download the FREE mobile app now from the iTunes store (if you have an Apple product) or from Google Play (if you have an Android phone or device). If you already have a user name & password on our system, you will login to "Smart Hub" with the same login information as you did before. Otherwise, you will need to begin by Registering your account. Wayne-White Electric bills will continue to be due on the 15th of each month, with the meters being automatically read on the 1st day of the month. If you ONLY want to pay your bill and you know your account number and your last name, you can pay your electric bill very quickly with the PAY NOW link above. You can also set-up automatic bank draft from the bank of your choice using the easy form we provide. If you have questions, our office number is (618) 842-2196.
Wayne-White Counties Electric Cooperative is an equal opportunity provider and employer
Our office location is 1501 West Main, Fairfield, Illinois
Our telephone number is (618) 842-2196
which is accessible 24 hours a day